Privacy Policy
Effective Date: October 2025
A L Parker Electrical Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or engage our electrical services.
1. Information We Collect
We may collect the following types of personal information:
Name, phone number, and email address.
Residential, business, or site address details.
Job or service enquiry information (e.g. project scope, preferred contact times).
Payment and invoicing details where applicable.
Any other information you choose to share with us when contacting or working with our team.
We also collect basic website analytics data (such as page views, referral sources, and device type) through tools like Google Analytics and cookies.
2. How We Collect Your Information
We collect personal information directly from you when you:
Submit an enquiry via our website, social media, or email.
Call or message our office or team members.
Engage us to provide electrical services.
Subscribe to updates or complete a feedback form.
We may also receive information from third-party suppliers or contractors where necessary to deliver your service (for example, builders, developers, or wholesalers).
3. How We Use Your Information
We use the information we collect to:
Respond to enquiries, quotes, and service requests.
Schedule, deliver, and invoice electrical work.
Maintain client records and job history.
Communicate important safety or compliance updates.
Improve our website, services, and client experience.
Meet legal, insurance, and regulatory requirements.
We will only use your personal information for the purpose for which it was collected unless you consent to another use or it is permitted by law.
4. Disclosure of Information
We do not sell or rent your personal information.
We may share it only when necessary with:
Trusted contractors or suppliers who assist in completing your job.
Professional advisers such as accountants or insurers.
Regulatory authorities where required by law (e.g. electrical safety regulators, ATO).
All third-party partners are expected to handle your data in accordance with the Privacy Act 1988 (Cth).
5. Website Cookies & Analytics
Our website may use cookies to help us analyse traffic and improve user experience.
Cookies do not identify you personally but help us understand how visitors use our site.
You can disable cookies through your browser settings, but some website features may not function as intended.
We also use Google Analytics, which stores anonymised data about site visits in accordance with Google’s privacy policy.
6. Data Storage & Security
We store personal information securely in electronic and/or paper form.
Measures include password-protected systems, secure cloud storage, and restricted staff access.
While we take all reasonable steps to protect your data, no online transmission is completely secure, and you share information at your own risk.
7. Access & Correction
You may request access to, or correction of, the personal information we hold about you.
To do so, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
8. Links to Other Websites
Our website may contain links to third-party websites for convenience or reference.
We are not responsible for the privacy practices or content of those external sites and recommend reviewing their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes.
The latest version will always be available on our website with the effective date noted above.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how your information is handled, please contact:
A L Parker Electrical Pty Ltd
Bendigo VIC 3550
adam@alparkerelectrical.com.au
0409 866 197